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Travel Advisory:
1. All Firefly passengers SHALL BE REQUIRED to wear face mask in airports and on board flights effective from 23rd April 2020.
2. All passengers travelling into and from Alor Setar during 11 Sept to 25 Sept 2020 will need to obtain approval from PDRM. For any enquiries or assistance, please call our call centre or email to customer_care@fireflyz.com.my.

Firefly Mobile App

Firefly Mobile App

Get acquainted with our user-friendly version of Firefly app that makes your travel easier from booking to boarding and beyond.Redesigned navigation, simplified booking flow and a history of all your bookings is now in one place for your convenience.

Download & discover the path to a hassle-free & convenient journey.
· Search and Book Flight (FlyBasic fare only).
· Book one-way or return trips.
· Fare rules display during the booking.
· View and select your seat or let us assign for you.
· Secured payment via Credit Card (Visa, MasterCard or AMEX), Maybank2U, CIMB Clicks, FPX, Alipay & UnionPay (online banking).
· Manage your flight easily within the app.
· Collect Enrich Miles (subject to the fare class) when you fly with us.
· Ability to book Malaysia Airlines code share flights.

You may check-in through Mobile Check-in as early as 14 days in advance and up to 1 hour before flight departure for booking with single journey only (No return check-in is available except same day return for Domestic only).

Note: **Code Share booking is not available for Mobile Check-in and Auto Check-in.


Following are the features available on Firefly Mobile App.

 Type of Service / Product
 Mobile App
 Book Flight
 Flight Booking
 ✔
 Seat Selection
 ✔
 Flight Premier
 Purchase via www.fireflyz.com.my or call
+603-7845 4543
 Firefly Travel Protection
(available for International departing from Malaysia)
 Purchase via www.fireflyz.com.my or call
+603-7845 4543
 Special Service Request
 Sky Lounge Service
(only available in Skypark Subang Airport)
 Purchase via www.fireflyz.com.my or call
+603-7845 4543
 SMS Itinerary
 Purchase via www.fireflyz.com.my or call
+603-7845 4543
 Manage Flight
 Change Contact & Edit Passengers
 ✔
 Change Flights & Seats
 ✔
 Add Payment
 ✔
 Add Baggage & Sport Equipment
 ✔
 Add Meal & Insurance
 Purchase via www.fireflyz.com.my or call
+603-7845 4543
 Resend Itinerary Email
 ✔
 Check-In
 Firefly Passenger
 ✔
 Code Share Passenger
 Can check-in via Firefly Website or Self Check-In Kiosk as early as 24 hours to 45 minutes prior to scheduled departure time.
 Payment Options
 Credit / Debit cards
 ✔
 Direct Debit (M2U & CIMB Clicks)
 ✔
 FPX payment
 ✔
 AliPay
 ✔
 UnionPay
 ✔
 E-wallet
 Purchase via www.fireflyz.com.my or call
+603-7845 4543 for assistance
 Credit Account
 Purchase via www.fireflyz.com.my or call
+603-7845 4543 for assistance
 Voucher
 Purchase via www.fireflyz.com.my or call
+603-7845 4543 for assistance


 

How to enjoy the convenience of Firefly Mobile

 

Apple Store

 

Google Play

 



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