Travel Advisory:
  1. All Firefly passengers are required to wear face mask in airports/on board flights.

Clause 4

Clause 4



Our fares apply only to carriage from the airport at the point of origin to the airport at the point of destination unless we say otherwise. Fares do not include ground transport services between airports and between airports and town/city terminals.


Applicable fares are the published fares that are in effect on the date of payment in full of the Ticket applicable for the date of commencement of first flight travel segment. Subject to government requirement and our Regulations, the applicable fare is the fare valid for the carriage on the date of each flight specified on the Ticket as indicated for each flight segment in the Itinerary. If the fare that we (or our Authorized Agent) have collected from you is not the applicable fare, the difference shall be paid by you, or, as the case may be, refunded by us, in accordance with our Regulations.


Infant(s) whose age on the date of travel is below two (2) years but above eight (8) days old shall be subject to the prevailing fees as provided for in the Fees Schedule. An infant may travel provided he sits on an adult’s lap. Only one (1) infant is allowed per adult. We do not allow baby seats, carriers or strollers on board the aircraft and the same must be stowed in the aircraft hold during flight.


Any taxes, charges or insurance surcharge imposed on air travel by the Government, relevant authority or the airport operator (in whichever country or locality) in respect of Passenger’s use of any of our services or facilities will be in addition to our fares, administration fees and charges and shall be borne by Passenger, unless otherwise specifically stated by us or set out in our Conditions of Contract. The aforementioned taxes, charges and insurance surcharge imposed on air travel may change from time to time and can be imposed even after the confirmation of Passenger’s booking and shall still be borne by Passenger as and when they fall due to prior to departure. Please refer to our Fees Schedule for the prevailing amount payable.


You must pay any taxes, fees, charges, and surcharges in the currency of the country in which the Ticket is issued, unless we or our Authorized Agents say you must use another currency at or before the time you pay. We may, at our discretion, accept payment in another currency.

Version 2.4 (01 March 2022)

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