RM0 - RM
2.1 General: These General Conditions of Carriage apply to the carriage by air or by surface transportation of Passengers and Baggage performed by us or on our behalf and to any liability we may have in relation to that carriage and transportation.
2.2 General Conditions of Carriage Prevail: These General Conditions of Carriage shall also apply to gratuitous or promotional fare carriage except to the extent that we have provided otherwise in the Conditions of Contract attached to such carriage. In the event of inconsistency between these General Conditions of Carriage and any Conditions of Contract or any other regulations we may have dealing with particular subjects, these General Conditions of Carriage shall prevail.
2.3 Charters: If carriage is performed pursuant to a charter agreement, these General Conditions of Carriage shall apply only to the extent provided in the charter agreement and the charter ticket. Where there are no charter regulations applicable, these General Conditions of Carriage shall apply to such carriage in so far as they are not excluded by or inconsistent with the terms of the charter agreement and the charter ticket. By accepting the carriage pursuant to a charter agreement, whether or not concluded with the passenger, the passenger agrees to be bound by the applicable provisions of such agreement.
2.4 Code Shares: On some services we have arrangements with other carriers known as “Code Shares”. This means that even if you have a reservation with us and hold a Ticket where our name or Airline Designator Code is indicated as the carrier, another carrier may operate the aircraft. In such cases, where there is any difference between our General Conditions of Carriage and those of the carrier operating the aircraft, the latter will prevail. If such arrangements apply we will advise you of the carrier operating the aircraft before you purchase your Ticket.
2.4.1 No Show: If you do not use a reservation and fail to advise us in advance, any onward or return reservations of your journey may be cancelled.
Version 3.0 (21 February 2019)