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KUALA LUMPUR, Oct 24 (Bernama) — Firefly, the community airline, now offers all-in-pricing, inclusive of taxes, surcharges and complimentary refreshments on board, on-time departures, 20-kilogram baggage allowance with allocated seating at low fares.
Customers will see a breakdown of what they pay when they book online, the airline said in a statement today.
The separation of fare, taxes and surcharges will be maintained as part of the booking process, it added.
“This bold step in moving towards transparency is to offer customers the full breakdown of charges in order for them to plan and budget accordingly,” Firefly said.
“In conjunction with the launch of our inaugural flights to Sumatra and new routes from Subang to Koh Samui and Johor Baharu, we now offer to all our customers in Malaysia, Sumatra and Thailand Fireflys all-in-pricing,” said managing director Eddy Leong.