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Firefly defers commencement of Subang - Hat Yai service

2 April 2012

Subang: Firefly has deferred the commencement of its newest route between Subang and Hat Yai following a series of bomb attacks in Yala and Hat Yai district in Songkhla, Thailand, on Saturday.

This route was originally scheduled to commence on May 2.

COO Shorthaul Malaysia Airlines/ Firefly, Ignatius M.C. Ong, said: “Our passengers’ safety is our top priority. We will postpone commencement of these flights until we think it is safe to fly. We will make an announcement of a new commencement date when the situation in Hat Yai is back to normal.”

Passengers who have purchased tickets to Hat Yai on Firefly or travel packages to Hat Yai from Firefly Holiday should contact Firefly’s call centre at +603 78454543 or email customer_care@fireflyz.com.my for an option of a credit account facility or a full refund.

Background on Firefly

Firefly, a wholly owned subsidiary of Malaysia Airlines, began operations in April 2007. Currently, it operates a fleet of 12 ATR 72-500 turboprop out of Penang and Subang, connecting secondary destinations within the Indonesia-Malaysia-Thailand Growth Triangle as well as providing air linkages between Malaysia and Singapore.

Firefly provides incredible value as well as convenient flight timings and excellent service to its passengers. On the ATR 72-500, passengers are allowed 20kg check-in baggage allowance, provided complimentary in-flight refreshment, assigned seating and convenient city airports.

Firefly had also received numerous awards and recognition. The most recent was on November 15, 2011 when Firefly was conferred “Superbrand” status. In July 2011, Firefly’s Managing Director, Dato’ Eddy Leong had been honoured for his outstanding leadership qualities and was awarded the Global Leadership Awards for Community Airline Sector.

Awards received last year include the 2010 Frost & Sullivan Value Airline of the Year award and the Green Initiative of the Year award by Leaders in Aviation in conjunction with the Doha Aviation Summit. Firefly is also recognised as the Best Brand in Aviation for the Brand Laureate. Firefly connects with the world through Facebook and Twitter.

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