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Travel Advisory:
1. Passengers travelling during MCO period must obtain relevant approvals from authorities such as the police before purchasing or boarding the flight
2. All Firefly passengers SHALL BE REQUIRED to wear face mask in airports and on board flights effective from 23rd April 2020.
3. Effective immediately, all airlines under the Malaysia Aviation Group – Malaysia Airlines, MASwings and Firefly, will comply to the latest regulation as gazetted by the Federal Government of Malaysia on total number of passengers allowed to be carried onboard. As such, Firefly Airlines will endeavour to contact passengers prior to their flights for further arrangements.

Contact Info

Contact Info

How to get in touch with us


Call Centre :

General Hotline:  +603 7845 4543 

Within Singapore  +65 3158 8279

Operating Hours : Daily 8.00am - 6.00pm

For general inquiries: Lot R-01, 3rd Floor, CITTA Mall,   No: 1, Jalan PJU 1A/48,   Ara Damansara,   47301 Petaling Jaya, Selangor, Malaysia.

Have something to say?

Our passengers are our greatest care. So if you have any dissatisfaction concerning our products or services, please write in to customer_care@fireflyz.com.my.

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