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Travel Advisory:
1. All Firefly passengers SHALL BE REQUIRED to wear face mask in airports and on board flights effective from 23rd April 2020.
2. COVID-19: Important Notice to Passengers Read more
3. Passengers traveling with return flight on the same day are required to present a valid company letter and a letter from Ministry of International Trade and Industry (MITI) with a QR code. Endorsement from PDRM is not required.
4. Passengers traveling for more than 1(one) day for work purposes are required to present a valid company letter and a letter from Ministry of International Trade and Industry (MITI). The inter-state travel form must also be completed and endorsed by PDRM.

Check In Yourself To Earn Enrich Miles

Check-in Yourself To Earn Enrich Miles

Firefly Offers 100 Miles To All Enrich Members Through Its Self-check-in Facilities

11 October 2013

Effective 11 Oct 2013 until 11 Nov 2013, those traveling with Firefly can now enjoy a more hassle-free, user-friendly travel experience. At the same time, Enrich members headed to Singapore or any domestic destination can earn 100 free Enrich miles by simply checking-in using your smart phone and Firefly's self-check-in facility.

The common use of self-check-in facilities present a convenient check-in alternative for passengers and better support for Firefly’s operating needs at the airport. Passengers can check-in through Firefly’s smart phone app or self-check-in kiosks to check-in themselves, saving time and streamlining their travel experience. There are currently 6 self-check-in kiosks in operation at the departure hall of SkyPark, and 4 in Penang International Airport, all ready to serve passengers today. Firefly is monitoring the usage of the kiosks and will introduce more of this feature in other Firefly hubs in the near future.

Firefly's CEO Ignatius Ong said in a statement, "We intend to alleviate most of the hassle of manual check-in and the queue especially during peak periods primarily for business people and/or commuters on the go. With this new system, it will allow real-time automated checks on self-printed boarding passes. Departing passengers with no check-in baggage can now enjoy a seamless journey as they no longer need to queue at the check-in counters to get their self-printed boarding passes verified by counter staff. They can instead proceed straight to customs, immigration and quarantine access point where their passes will be verified automatically by security officers. Points of separation between us and other airlines are we are always leading in innovation, committed to enhancing customers' experience and prioritising the safety of passengers".

Passengers are advised to use Firefly's easy self-check-in facilities be at the convenience of their home via smart phone devices or even at the airport via self-check-in kiosk. For a simple step by step guide on the proper usage of the kiosk, visit . For more updates on products and services, follow us on Twitter ( and Facebook (

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