• Must hold a valid Malaysian ATPL license (inclusive of a valid medical certificate)
  • Must have at least 3,500 flying hours with 1,000 PIC hours
  • Experience in commercial airline is an added advantage

Date: 22 October 2018 (Monday)
Registration time: 09.00am am until 12.00 pm
Venue: FlyFirefly Sdn Bhd, Lot R-01, 3rd Floor, Citta Mall, No 1, Jalan PJU 1A/48, PJU 1A, Ara Damansara, 47301 Petaling Jaya, Selangor


Officer, Call Centre 

Key Accountabilities

  • To respond to airline customers inquiries
  • To provide airline customers with product and service information
  • To handle and resolve airline customer complaints
  • To drive sales for airline services/ products such as air tickets, holiday packages, etc.
  • To follow-up and arrange to deliver the airline services/ products at a satisfactory level

Job Requirements:

  • Minimum SPM or equivalent (3 passes including Bahasa Malaysia and credit in English)
  • Ability to speak fluently in Bahasa Malaysia and English
  • Malaysian citizen aged between 18 – 35 years old as of interview date
  • Pleasant, customer-service oriented and must have attention to detail
  • Ability to remain calm under pressure, communicate clearly and confidently, and follow-up on open cases
  • Customer-service experience with travel agencies or hospitality industry
  • Willing to work on rotating shift hours from 8am to 9pm, Public Holiday and Weekends

Please bring your original/photocopy of your MyKad, SPM or higher academic qualification certificates, resume and a recent passport size photo.

Walk-in Interview 

Date: 29 October 2018 (Monday)
Registration time: 9.30 am until 12.00 pm
Venue: Firefly Operation Centre, Mezzanine Floor Penang International Airport, 11900 Bayan Lepas, Penang. 


Officer, Ground Operations 


  • Respond to customer enquiries on product, reservations and ticketing matters
  • Deliver professional check-in service at the airport
  • Meet, greet, and assist passengers at boarding gates, on departure and arrival
  • To announce the flight details and keep passengers informed
  • To monitor and ensure smooth baggage movement
  • To handle and restore unclaimed checked and unchecked baggage
  • To adhere to the company policies and Standard Operating Procedures


  • Minimum qualification: SPM (3 passes including Bahasa Malaysia and credit in English)
  • Age between 18 to 35 years old
  • Experience in airline industry baggage handling is an added advantage
  • Good communication skills, pleasant personality, customer oriented and hospitable
  • Fluent in English & Bahasa Malaysia both written and verbal
  • Able to work on shifts, weekends and public holidays
  • Possess own transport

Please bring your original/photocopy of your MyKad, SPM or higher academic qualification certificates, resume and 1 recent passport size photo.

Interested candidates are required to send in a cover letter along with curriculum vitae, copies of relevant certificates and MYKad, and a recent passport-size photograph to or

Flyfirefly Sdn. Bhd
Lot R-01, 3rd Floor, Citta Mall,
Jalan PJU 1A/48, Pusat Perdagangan Dana 1,
Ara Damansara 47301 Petaling Jaya, Selangor.

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