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As part of our continuous improvement initiative, you may now contact Firefly’s Call Centre from Singapore via +65-31588279. Kindly update the number in your contact information and we look forward to having the opportunities to serve you.


IMPORTANT NOTICE: As a directive issued by the Thailand Airport Authority, Koh Samui International Airport has increased its Airport Tax from THB600 to THB700. The directive is for all passengers travelling on and after 1 Jun 2015 to Koh Samui.


In order to avoid inconvenience at the airport check-in counters, passengers have been asked to update their differential payment via Manage Booking or by calling 03-78454543.


Thank you.


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Firefly promotes its new routes in East Malaysia

Home » News Releases » Firefly Promotes Its New Routes In East Malaysia


Firefly promotes its new routes in East Malaysia

30 Mar 2010

Subang: Firefly, Your Community Airline, announced today its services into Sandakan, marking its continuous network expansion with the Boeing 737-800 jet operation from the Main Terminal Building of Kuala Lumpur International Airport (KLIA). In line with strengthening its network in East Malaysia, Firefly is also increasing its frequency on the recently announced Sibu sector.

Firefly’s Head of Marketing & Communications, Ms Angelina Fernandez said, “Firefly indicates a significant growth and concurrently offers wider travelling options for business and leisure in the East Malaysia region with entrance into services to these sectors. Currently providing services to Kuching and Kota Kinabalu, with commencement of Sibu in the third quarter of this year, we are confident in capturing the group of value discerning passengers.”

Firefly will begin its operations between Kuala Lumpur - Sandakan and Kuala Lumpur - Sibu, from the Main Terminal Building of Kuala Lumpur International Airport (KLIA).

From KLIA - Sandakan

  • 2x daily - Effective 1 Aug 2011

From KLIA - Sibu

  • 2x daily - Effective 1 July 2011
  • 3x daily - Effective 1 Aug 2011 (added frequency)

Firefly’s airport ticketing offices in the respective towns are targeted to be launched one month prior to Firefly’s commencement of service.

Firefly’s frequencies into East Malaysia via Kuching and Kota Kinabalu as below;

KUL – KUCHING

  • Current frequency - 4 flights a day
  • Effective 1 June 2011 - 7 flights a day

KUL – KOTA KINABALU

  • Current frequency – 3 flights a day
  • Effective 15 May 2011 - 3 additional flights daily from the Eastern Hub

(Bringing the total number to six flights daily between Kuala Lumpur and Kota Kinabalu)