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17 October 2014

Hot meals options now made available to passengers

SUBANG, 17 October 2014 – Firefly, in collaboration with Circle K, has stepped up its game by introducing a new set of ready-to-go meals that passengers can bring - onboard its ATR 72-500 and ATR 72-600 aircrafts, with a distinctive yet classic twist of authentic Asian and Western influence.

In a statement issued today, passengers will be able to enjoy the option of purchasing hot meals, prepared by Circle K, as part of the online booking process for all flights departing from Subang Skypark International Airport, while simultaneously experiencing quality-travelling at guaranteed low fares and savings on bundled sets of services.

"The specially designed menu prepared by Circle K, offers an array of fresh, modern, and traditional tastes featuring healthy and high quality ingredients. Passengers can either have their meals before their flight or onboard. These mouthwatering dishes will offer our customers more of what they want and pay for. We wanted everything on this new menu to reflect our positioning as a community focused airline, considering customer's feedback on preference and variety of options to choose from. We hope that this will create a pleasant and exceptional in-flight experience for all of our passengers, both local and abroad," said Firefly's Chief Executive Officer, Ignatius Ong.

The new menu, called Firefly Express Meal, features five meals to choose from: Chicken Rice, Nasi Lemak Ayam Goreng, Spaghetti Bolognese, Spaghetti Mamak Style and a meat-free option, Macaroni & Cheese. Passengers are required to pre-book their meals online and then collect their meals from Circle K (located in Subang Skypark Airport) prior to boarding their flights. Firefly’s existing complimentary refreshments will continue to be served on-board all flights. From 20 October until 20 November, Firefly Express Meal will be sold at an introductory price of RM9.50 per meal, a RM3 discount off its regular price of RM12.50.

"We understand the importance of in-flight meals to enhance overall travel experience, hence ensure our continuous efforts in improving our initiatives from this aspect. We hope Firefly Express Meal will be made available for flights departing from all airports that Firefly operates in within the next few months."

"In view of this, we invite new and existing passengers to become a Firefly Facebook fan to convey their feedback, as some of the new menu items were lead on from our Facebook fans. We trust that it is an encouraging medium to stay connected to our customers whereby their views certainly will help Firefly in reaching greater heights, especially in the customer service level," he added.

For more updates on products and services, visit www.fireflyz.com.my or its social media channels, Facebook (facebook.com/Firefly), Twitter (twitter.com/flyfirefly), and Instagram (@FireflyAirlines).

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