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As part of our continuous improvement initiative, you may now contact Firefly’s Call Centre from Singapore via +65-31588279. Kindly update the number in your contact information and we look forward to having the opportunities to serve you.

IMPORTANT NOTICE: As a directive issued by the Thailand Airport Authority, Koh Samui International Airport has increased its Airport Tax from THB600 to THB700. The directive is for all passengers travelling on and after 1 Jun 2015 to Koh Samui.

In order to avoid inconvenience at the airport check-in counters, passengers have been asked to update their differential payment via Manage Booking or by calling 03-78454543.

Thank you.

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Firefly introduces web check-in

Home » News Releases » Firefly Introduces Web Check In

Firefly introduces web check-in

8 Sep 2011

Subang - Firefly had recently introduced web check-in facility for all domestic routes and flights between Malaysia and Singapore to provide added convenience to passengers.

This new facility will allow passengers to check-in from their home, office or from anywhere with an Internet connection and print out their boarding passes.

Firefly’s Head of Marketing & Communications, Angelina Corrina Fernandez, said: “It helps passengers save time at the airport by skipping the check-in queue at the counters. Those with check-in baggage will go straight to a special dedicated counter to drop off their baggage.

“Passengers travelling on domestic flights who do not have check-in baggage can go directly to the boarding gate with their boarding pass and MyKad or their passport for positive identification and then on to their flight. It is that convenient!

“Web check-in can be done as soon as passengers purchase their tickets up to an hour preceding the flight departure. An individual can also web check-in up to nine people at a time provided they are included in one booking.”

For more details, visit