Important Notice

CIMB Banking Service Interruption

Due to CIMB Malaysia scheduled maintenance exercise, the CIMB Clicks option will be unavailable from 11.45pm, 21 Nov 2014 to 07:30am, 22 Nov 2014.
Kindly select other payment methods should you require to purchase a ticket during this period. Any inconvenience is much regretted.


Fly to any Firefly domestic destinations for an all-in price of RM45* one-way.

Book from 17 Nov – 30 Nov 2014.

Travel from 1 Dec 2014 – 24 Oct 2015.


Fly to any Firefly domestic destinations for an all-in price of RM59* one-way.

Book from 3 Nov – 16 Nov 2014.

Travel from 10 Nov 2014 – 24 Oct 2015.


More option for your travelling needs

Firefly and Citilink provides interconnectivity between cities in the ASEAN market.


Firefly Holiday Revamps Travel Portal

Firefly Holiday officially launched it's new travel portal today! Offering convenience from the time of booking to the point of arrival of your destination. Visit www.fireflyholiday.com for more info.

Announcement

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Infants are children that are under 2 years old on the date of travel
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General Conditions of Carriage

Home » Flights » General Conditions Of Carriage
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Clause 1 Definitions
1.1 Meanings
1.2 Captions
1.3 Language
Clause 2 Application of these General Conditions of Carriage
2.1 General
2.2 General Conditions of Carriage Prevail
2.3 Charters
2.4 Code Shares
Clause 3 Tickets / Itinerary
3.1 Evidence Of Contract
3.2 Identity
3.3 Validity
Clause 4 Fares
4.1 General
4.2 Infants
4.3 Government Taxes, Charges and Insurance Surcharge
4.4 Currency
4.5 Accuracy
4.6 Applicable Fares
Clause 5 Booking of Seats
5.1 Confirmation of Booking
5.2 Group Bookings
5.3 Flight Change
5.4 Personal Data
5.5 Seating
Clause 6 Check-in and Other Requirements of Carriage
6.1 Check-In, Deadlines and Conditions
6.2 Boarding
6.3 No-show
6.4 Compliance
6.5 Travel Documents
6.6 Documents Advisory
6.7 Refusal of Entry
6.8 Passenger Responsible for Fines, Detention Costs, etc.
6.9 Security Inspections
Clause 7 Refusal and Limitation of Carriage
7.1 Right to refuse carriage
7.2 Unaccompanied Child
7.3 Special Assistance
7.4 Pregnant Passengers
7.5 Infants less than 8 days-old
7.6 Carriage of Pets/Animals
Clause 8 Baggage
8.1 Items Unacceptable as Baggage or to be Carried Inside Baggage
8.2 Valuable and Fragile Goods
8.3 Right to Search
8.4 Checked Baggage
8.5 Firearms and Ammunitions
8.6 Baggage Allowance
8.7 Excess Checked Baggage
8.8 Sporting Equipment:
8.9 Unchecked Baggage
8.10 Collection and Delivery of Baggage
Clause 9 Schedules, Cancellations
9.1 Schedules
9.2 Cancellation, Changes of Schedules
9.3 Sole remedies
9.4 Connecting Flights
Clause 10 Conduct Aboard Aircraft
10.1 Unacceptable Conduct
10.2 General Indemnity
10.3 Use of Electronic Equipment
10.4 No Outside Food
10.5 No Smoking
Clause 11 Liability Limitations
11.1 Limits of Liability
11.2 Notice of Baggage Liability Limitations
11.3 Where Warsaw Convention is not applicable
Clause 12 Time Limitation on Claims and Actions
12.1 Notice of Claims
12.2 Limitation of actions
Clause 13 Modification and Waiver
13.1 Modification and Waiver
13.2 Other Conditions

Version 1.7 (27 Sept 2013)