Important Notice

Due to haze, our flight operations for today may be affected from time to time. For up-to-the-minute information on your flight, please call our call center at 03-78454543 or MAHB info desk at 03-78422773. We apologize for any inconvenience caused.

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Firefly Holiday Revamps Travel Portal

Firefly Holiday officially launched it's new travel portal today! Offering convenience from the time of booking to the point of arrival of your destination. Visit for more info.


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Clause 3

Home » Conditions Of Carriage » Clause 3

Tickets / Itinerary

3.1 Evidence of Contract: The Itinerary shall be principal evidence of the contract for carriage between Passenger and us. The Itinerary, these General Conditions of Carriage and our Conditions of Contract (including applicable Tariffs) together constitute the terms and conditions of the contract of carriage between Passenger and us.

3.2 Identity: We will provide carriage only to the Passenger named in the Itinerary or Electronic Ticket. You will be required to produce appropriate identification at check-in in accordance with clause 6.6 below.

3.3 Validity: A Ticket is only valid for the Passenger named and the flight specified therein.

Version 1.8 (16 January 2015)