Important Notice

CIMB Banking Service Interruption

Due to CIMB Malaysia scheduled maintenance exercise, the CIMB Clicks option will be unavailable from 11.45pm, 21 Nov 2014 to 07:30am, 22 Nov 2014.
Kindly select other payment methods should you require to purchase a ticket during this period. Any inconvenience is much regretted.


Fly to any Firefly domestic destinations for an all-in price of RM45* one-way.

Book from 17 Nov – 30 Nov 2014.

Travel from 1 Dec 2014 – 24 Oct 2015.


Fly to any Firefly domestic destinations for an all-in price of RM59* one-way.

Book from 3 Nov – 16 Nov 2014.

Travel from 10 Nov 2014 – 24 Oct 2015.


More option for your travelling needs

Firefly and Citilink provides interconnectivity between cities in the ASEAN market.


Firefly Holiday Revamps Travel Portal

Firefly Holiday officially launched it's new travel portal today! Offering convenience from the time of booking to the point of arrival of your destination. Visit www.fireflyholiday.com for more info.

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Infants are children that are under 2 years old on the date of travel
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Clause 12

Home » Conditions Of Carriage » Clause 12
Destinations

Time Limitation on Claims and Actions

12.1 Notice of Claims: Acceptance of Baggage by the bearer of the Baggage Identification Tag without complaint (whether verbal or in writing) at the time of delivery is deemed as sufficient evidence that the Baggage has been delivered in good condition and in accordance with the contract of carriage, unless you prove otherwise. If you wish to file a claim or an action regarding Damage to Checked Baggage, you must notify us as soon as you discover the Damage, and at the latest, within seven (7) days of receipt of the Baggage. If you wish to file a claim or an action regarding delay of Checked Baggage, you must notify us within twenty-one (21) days from the date the Baggage has been placed at your disposal. Every such notification must be in writing and received by us (whether posted or hand-delivered) within the above periods.

12.2 Limitation of actions: Any right to damages against us shall be extinguished if an action is not brought against us within two (2) years from the date of arrival at the destination, or the date on which the aircraft ought to have arrived, or the date on which your with us carriage stopped. The method of calculating the period of limitation shall be determined by the law of the court where the proceedings are brought.