General Conditions of Carriage
| Clause 1 | Definitions |
| 1.1 Meanings | |
| 1.2 Captions | |
| 1.3 Language | |
| Clause 2 | Application of these General Conditions of Carriage |
| 2.1 General | |
| 2.2 General Conditions of Carriage Prevail | |
| Clause 3 | Tickets / Itinerary |
| 3.1 Evidence Of Contract | |
| 3.2 Identity | |
| 3.3 Validity | |
| Clause 4 | Fares |
| 4.1 General | |
| 4.2 Infants | |
| 4.3 Government Taxes, Charges and Insurance Surcharge | |
| 4.4 Currency | |
| 4.5 Accuracy | |
| 4.6 Applicable Fares | |
| Clause 5 | Booking of Seats |
| 5.1 Confirmation of Booking | |
| 5.2 Group Bookings | |
| 5.3 Flight Change | |
| 5.4 Personal Data | |
| 5.5 Seating | |
| Clause 6 | Check-in and Other Requirements of Carriage |
| 6.1 Check-In, Deadlines and Conditions | |
| 6.2 Boarding | |
| 6.3 No-show | |
| 6.4 Compliance | |
| 6.5 Travel Documents | |
| 6.6 Documents Advisory | |
| 6.7 Refusal of Entry | |
| 6.8 Passenger Responsible for Fines, Detention Costs, etc. | |
| 6.9 Security Inspections | |
| Clause 7 | Refusal and Limitation of Carriage |
| 7.1 Right to refuse carriage | |
| 7.2 Unaccompanied Child | |
| 7.3 Special Assistance | |
| 7.4 Pregnant Passengers | |
| 7.5 Infants less than 8 days-old | |
| 7.6 Carriage of Pets/Animals | |
| Clause 8 | Baggage |
| 8.1 Items Unacceptable as Baggage or to be Carried Inside Baggage | |
| 8.2 Valuable and Fragile Goods | |
| 8.3 Right to Search | |
| 8.4 Checked Baggage | |
| 8.5 Firearms and Ammunitions | |
| 8.6 Baggage Allowance | |
| 8.7 Excess Checked Baggage | |
| 8.8 Sporting Equipment: | |
| 8.9 Unchecked Baggage | |
| 8.10 Collection and Delivery of Baggage | |
| Clause 9 | Schedules, Cancellations |
| 9.1 Schedules | |
| 9.2 Cancellation, Changes of Schedules | |
| 9.3 Sole remedies | |
| Clause 10 | Conduct Aboard Aircraft |
| 10.1 Unacceptable Conduct | |
| 10.2 General Indemnity | |
| 10.3 Use of Electronic Equipment | |
| 10.4 No Outside Food | |
| 10.5 No Smoking | |
| Clause 11 | Liability Limitations |
| 11.1 Limits of Liability | |
| 11.2 Notice of Baggage Liability Limitations | |
| 11.3 Where Warsaw Convention is not applicable | |
| Clause 12 | Time Limitation on Claims and Actions |
| 12.1 Notice of Claims | |
| 12.2 Limitation of actions | |
| Clause 13 | Modification and Waiver |
| 13.1 Modification and Waiver | |
| 13.2 Other Conditions |
Version 1.3 (12 Feb 2009)
