Fees

At Firefly we believe in being upfront with our fees so that you know how much you have to spend for your flight.

Ticket Surcharges, Fees & Taxes

One-Way Fees (per Passenger)	Domestic	International
One-Way Fees (per Passenger)	Domestic	Koh Samui	Phuket	Singapore	Pekanbaru	Batam	Medan/ Banda Aceh
Admin Fee	MYR 26	MYR 37	MYR 37	MYR 37	MYR 37	MYR 37	MYR 37
Airport Tax	MYR 9	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Penang MYR 26
		Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Malaysia MYR 51	Depart Subang MYR 51
		Depart Koh Samui THB 500	Depart Phuket THB 700	Depart Singapore SGD 15	Depart Pekanbaru IDR 75,000	Depart Batam IDR 100,000	Depart Medan IDR 75,000
		Depart Koh Samui THB 500	Depart Phuket THB 700	Depart Singapore SGD 15	Depart Pekanbaru IDR 75,000	Depart Batam IDR 100,000	Depart Banda Aceh IDR 100,000
Passenger Arrival Processing Fee	-	From Malaysia
		MYR 100	-	-	-	-	-
		To Malaysia
		THB 1,000	-	-	-	-	-

Notices for Ticket Surcharges, Fees & Taxes:

All the above are subject to Firefly’s General Conditions of Carriage.
All Surcharges, Fees & Taxes have been included and must be paid upon booking.

Processing Fees

Fees	Domestic	International
Fees	Malaysia	Thailand	Indonesia	Singapore
Name Change * (per passenger, per booking)	MYR 55	MYR 80	MYR 80	MYR 80
Flight Departure Date & Time Change ^ (per sector, per passenger)	MYR 55	MYR 80	MYR 80	MYR 80
Infant Fee per Sector ~	MYR 30	MYR 30	MYR 30	MYR 30

Notices for Processing Fees:

* Name changes are only permitted based on Fare Rules of ticket purchased.
^ Flight Departure Date & Time changes are only permitted based on Fare Rules of ticket purchased.
~ Only one (1) infant is allowed on board with each travelling adult.
All the above are subject to Firefly’s General Conditions of Carriage.

Online & Over the Counter Excess Baggage Charges

	Domestic		International
	Over the Counter	Online (20% saving)	Over the Counter	Online (20% saving)
20kg free + 5kg excess baggage	MYR 75	MYR 60	MYR 100	MYR 80
20kg free + 10kg excess baggage	MYR 150	MYR 120	MYR 200	MYR 160
20kg free + 15kg excess baggage	MYR 225	MYR 180	MYR 300	MYR 240

Online & Over the Counter Sports Equipment Handling Charges.

Sports Equipment Weight	Excess Weight Option	Domestic			International
Sports Equipment Weight	Excess Weight Option	Over the Counter	Online	Online Saving	Over the Counter	Online	Online Saving
20kg	20kg sports equipment	MYR 40	MYR 40	-	MYR 40	MYR 40	-
25kg	20kg sports equipment + 5kg excess baggage	MYR 115	MYR 100	MYR15	MYR 140	MYR 120	MYR20
30kg	20kg sports equipment + 10kg excess baggage	MYR 190	MYR 160	MYR30	MYR 240	MYR 200	MYR40
35kg	20kg sports equipment + 15kg excess baggage	MYR 265	MYR 220	MYR45	MYR 340	MYR 280	MYR60

Service Charges

Charges (per Passenger)	Domestic	International
Charges (per Passenger)	Malaysia	Thailand	Indonesia	Singapore
Booking Fee *	MYR 7	MYR 7	MYR 7	MYR 7
Excess Baggage #	MYR 15 (per kg)	MYR 20 (per kg)	MYR 20 (per kg)	MYR 20 (per kg)
Pre-advised Wheelchair ⁺ (Special Assistance)	MYR 12	MYR 12	MYR 12	SGD 35
Last Minute / Ad-hoc Wheelchair ⁺⁺ (Special Assistance)	MYR 20	MYR 20	MYR 20	SGD 35
Sports Equipment Handling ^ (for Golf Sets & Scuba Gear only)	MYR 40 (up to 20kg per set)	MYR 40 (up to 20kg per set)	MYR 40 (up to 20kg per set)	MYR 40 (up to 20kg per set)
Seat Selection (per passenger per sector)	MYR 10	MYR 10	MYR 10	MYR 10

Notices for Service Charges:

* Applicable to ALL bookings except internet bookings through www.fireflyz.com.my.
# One free Hand Carry Baggage allowance of 5kg. Any excess baggage will have to be checked-in as Check-In Baggage.
# Free Check-In Baggage allowance is 20kg. Any excess baggage will be charged per kg.
+ Bookings for passengers requiring Special Assistance can only be made through the Call Center or authorized MAS Ticketing Offices and are subject to Firefly’s acceptance as per our General Conditions of Carriage.
+ Passengers requiring Special Assistance whose carriage is accepted by Firefly must at least be able to walk up the stairs of the aircraft.
++ Without prejudice to our rights in Firefly's General Conditions of Carriage, Last Minute / Ad-hoc Special Assistance shall only be applicable:
- to passengers who have declared, when booking their tickets with us, that such passenger has a physical or medical condition which requires Special Assistance or, where such passenger, at the point of check-in, is of a condition requiring Special Assistance; and
- upon such declaration or in the exercise of Firefly’s rights under Clause 7.4 of our General Conditions of Carriage, Firefly has agreed to accept the carriage of such passenger or such passenger is not denied boarding at the point of check-in due to his/her condition.
^ The weight of the Sports Equipment (i.e. Golf Set and/or Scuba Gear) must not exceed 20kg. Any excess weight will be charged per kg based on the Excess Baggage charges.
All the above are subject to Firefly’s General Conditions of Carriage.