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Firefly
Firefly
Firefly
Firefly
Firefly
firefly booking FLIGHT
Adult
(2+ years old)
Infant
(9 days - 2 years old)
firefly booking FLIGHT
Adult (2+ years old)
Infant (9 days - 2 years old)

Fees

At Firefly we believe in being upfront with our fees so that you know how much you have to spend for your flight.

Ticket Surcharges, Fees & Taxes

 Destination 
One-Way Fees (per Passenger)
  Admin Fee
Passenger Service Charge (Airport Tax)
Aviation Levy
Arrival and Departure Fee
Advance Passenger Processing Service (APPS)
 Domestic
MYR 35
MYR 9
N/A
N/A
N/A
 Phuket
MYR 45
MYR 65
(Depart Malaysia)
MYR 80
(Depart Phuket)
N/A
MYR 1.90 (Depart and Arrive Phuket)
THB 35
(Depart and Arrive Phuket)
 Krabi
MYR 45
MYR 65
(Depart Penang)
MYR 44
(Depart Krabi)
N/A
N/A
N/A
 Koh Samui
MYR 45
MYR 65
(Depart Subang and
Penang)
MYR 80
(Depart Koh Samui
Arrive Subang and Penang)
N/A
MYR 100
(Depart and Arrive
Subang)

MYR 60
(Depart and Arrive
Penang)
THB 35
(Depart and Arrive Koh Samui)
 Singapore
MYR 45
MYR 65
(Depart Subang
MYR 84
(Depart Singapore Terminal 2)
MYR 19
(Depart Singapore Terminal 2)
N/A
N/A
MYR 26(Depart Kuantan and Ipoh)
 Medan/
 Pekanbaru
MYR 45
MYR 65
(Depart Subang)

IDR 150,000*
(Depart Pekanbaru Arrive Subang and Penang)
N/A
N/A
N/A
MYR 26(Depart Ipoh, Melacca, Penang)

IDR 200,000*(Depart Medan Arrived Subang and Penang)
Banda Aceh
MYR 45
MYR 65
(Depart Subang)
IDR 170,000
(Depart Banda Aceh)
N/A
N/A
N/A
MYR 26 (Depart Penang

Notices for Ticket Surcharges, Fees & Taxes:

  1. All the above are subject to Firefly’s General Conditions of Carriage .
  2. All Surcharges, Fees & Taxes have been included and must be paid upon booking.
  3. * Airport Tax will be included in the booking for travel date 1st Mar 2015 onwards.

Online & Over the Counter Checked Baggage Allowance

Checked-Baggage Fees applicable for bookings made from 1st June 2016

Weight Category
Domestic
International
Online
(MYR)
Counter
(MYR)
Online
(MYR)
Counter
(MYR)
 On ATR-72 aircraft
-15kg
Free
Free
Free
Free
+5kg
60
175
100
250
+10kg
120
350
200
500
+15kg
180
525
300
750
+20kg
240
700
400
1,000

Notices:

  1. Checked-baggage fees are not refundable or transferable
  2. Checked-baggage fee cannot be applied to another destination
  3. Unutilized portions of checked-baggage fees are not refundable or transferable
  4. Online rates are only available for purchases made online
  5. Baggage that weigh more than the checked-baggage allowance purchased will incur excess-baggage fees
  6. Each individual piece of checked baggage must not exceed 32kg
  7. Carriage of excess baggage is subject to load availability
  8. Firefly’s General Conditions of Carriage.apply.

*All prices above are exclusive of 6% GST Processing & Services Fees

Fee Type
Operated by Firefly (FY)
Operated by Malaysia Airlines (MAB)
Domestic
International
Domestic & International
Malaysia
Thailand
Indonesia
Singapore

(MYR)
(MYR)
(MYR)
(MYR)
(MYR)
 Flight date or time change per passenger, per flight
75
105
105
105
 Online Prepaid Change Fee
45
55
55
55
N/A
 Booking (waived if bought via www.fireflyz.com)
20
20
20
20
20
 * Mobile Booking Fee
9
9
9
9
9
 Seat Selection per passenger, per flight
 Desired seat (row 18 & 19)
45
45
45
45
N/A
 Preferred seat (row 1, 16 & 17)
25
25
25
25
N/A
 Standard seat (other row)
15
15
15
15
N/A
 Infant Fee per child, per flight
50
50
50
50
10% of base fare
 Excess Baggage
 on ATR-72 aircraft
35 per kg
50 per kg
50 per kg
50 per kg
N/A
 Excess Hand Baggage, per piece
50
100
100
100
N/A
 Sports Equipment Handling





 up to 20kg per set; excess baggage fee applies if exceeds 20kg
70
70

70

70
N/A
 Wheelchair
Pre-Advised
25
35
35
SGD35
25 (Domestic)
35 (International)
Ad-hoc
30
40
40
SGD40
N/A
 For OKU passenger
-
-
-
-
-
Process Fee for Airport Tax Refund per passenger, per sector
15
20
20
20

Notices:

  1. Specified changes are only permitted based on Fare Rules of ticket purchased
    1. 1 Please refer to the Terms & Conditions and FAQ
  2. Applicable to all bookings except those made through www.fireflyz.com.my and the Airport Ticketing Office
  3. Only one infant is allowed onboard with each adult
  4. One free hand-carry baggage of 7kg is allowed. Overweight, over-sized and extra hand baggage will be checked in as checked baggage and a fee imposed per piece
  5. Sports equipment such as golf sets and scuba diving equipment are not part of passengers’ checked baggage allowance. A sports equipment fee will apply which is not re-routable, non- refundable if not used and cannot be transferred to another passenger.
  6. If wheelchair assistance is needed, booking can only be made through the call centre or a ticketing office and is subject to Firefly’s acceptance as per our  General Conditions of Carriage.
    Passengers requiring wheelchair assistance whose carriage is accepted by Firefly must be able to walk up the stairs of the aircraft
    Without prejudice to our rights in Firefly’s General Conditions of Carriage, Last Minute / Ad-hoc Special Assistance shall only be applicable:
    to passengers who have declared, when booking their tickets, that such passenger has a physical or medical condition that requires special assistance or, where such passenger, at point of check-in, is of a condition requiring special assistance; and
    upon such declaration or in the exercise of Firefly’s rights under Clause 7.3 of our  General Conditions of Carriage, Firefly has agreed to accept the carriage of such passenger or such passenger is not denied boarding at the point of check-in due to his/her condition
  7. Request for Airport Tax Refund is subject to a Process Fee on a per passenger, per sector basis
  8. For detailed Refund and Cancellation Policy on MAB Operated flight, please visit MAB Operated Codeshare Terms & Conditions.

All the above are subject to Firefly’s  General Conditions of Carriage. CompensationLost Baggage




 Incident
Domestic
International
ATR 72-500 #
MYR 80 
(per kg)
MYR 80 
(per kg)

Notices for Compensation:

  1. All the above are subject to Firefly’s General Conditions of Carriage.
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