- ONE piece of hand-baggage per passenger
- Weighs 7kg or less
- No bigger than 56cm x 36cm x 23cm
- Can fit under the seat in front of you or in the
overhead cabin compartment.
Firefly has a strict hand-baggage policy to ensure cabin safety and comfort: Each passenger can carry ONE piece of hand-baggage onboard that weighs 7kg or less, is no bigger than 56cmx36cmx23cm, and can fit under the seat in front of you or in the overhead cabin compartment.
Baggage that exceeds 7kg or set dimensions, or is deemed offensive in nature will be checked into the baggage hold at Boarding Gate and RM50 fee per piece (subject to terms and conditions*) will be charged.
In addition to one piece of hand-baggage, each passenger is allowed ONE personal item such as:
Firefly takes great responsibility in ensuring cabin comfort and safety. Having a hand-baggage policy in place means our passengers enjoy the comfort of a well-kept cabin, free of any inconvenience and hazards because:
On board international flights, there are certain restrictions to limit the amount of liquids, aerosols and gels (LAG) that passengers may include in their hand-carry luggage.
Passengers will need to remove the resealable bag from their hand-baggage so that it can be screened separately at the international departure gate screening point. Please be advised that the airport screening staff have the last word on what constitutes liquid, aerosol or gel and will ensure that all such items are removed and disposed of.
For more information on restricted items in baggage, please read our General Conditions of Carriage for Passenger and Baggage, Clause 8 Baggage, sub-clause 8.1.
Firefly passengers receive 20kg of complimentary checked-baggage allowance and if needed may proceed to purchase additional checked-baggage categories of 5kg, 10kg & 15kg via online, call centre or at sales offices.
Passengers who exceed their complimentary 20kg checked-baggage allowance at the check-in counter, will incur excess-baggage fees. Above mentioned checked baggage categories cannot be bought at check-in counter.
Should a passenger exceed the purchased checked-baggage allowance, excess-baggage fees apply; each individual piece of checked baggage cannot exceed 32kg.
Collapsible baby strollers or non-electrical wheelchairs are checked in for free; sports equipment, however, will incur sports equipment handling fee.
To learn more about our hand-baggage and checked-baggage policies, visit our FAQ page.