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There are so many ways you can book your flights on Firefly.

Our online booking service makes it very easy for you to book your flights from anywhere with an Internet connection. Click here to book your flights now!

For further enquiries, or help in using our booking service, please contact us at: customer_care@fireflyz.com.my

Just call us at +603 7845 4543. We are available daily from 8am till 9pm.

Malaysia

Kuala Lumpur (KUL)

Firefly Sales Office (Subang Airport)
Ground Floor, Departure Hall,
Terminal 3, Sultan Abdul Aziz Shah Airport,
47200 Subang, Selangor

Operating Hours: Daily 5:30am - 9:00pm
KL Sentral Ticketing Office
Level 01, Departure Hall,
Kuala Lumpur City Air Terminal (KLCAT)
Kuala Lumpur Sentral Rail Station
50470 Kuala Lumpur

Operating Hour: Daily 4:30am to 12:00am
KLIA Ticket Office
Level 3 (Arrival Level)
Main Terminal Building, KLIA.

Operating Hours: Daily 4:00am - 12:00am
Putrajaya Ticketing Office
No: R 26, Kompleks Perbadanan Putrajaya
Pusat Pentadbiran Kerajaan Persekutuan
Presint 3
62050 Putrajaya

Operating Hours: Mon - Fri 8:30am to 5:30pm
Mon - Fri 8:30am – 5:30pm
Closed on Saturday, Sunday and Public Holidays

Johor Bahru (JHB)

Firefly Sales Counter
1st Floor, Sultan Ismail International Airport,
81250 Johor Bahru
Operating Hours: Daily 6:30am to 12:30pm, 03:00pm to 05:30pm

Penang (PEN)

Firefly Sales Counter
Mezzanine Floor
11900 Bayan Lepas, Penang

Operating Hours: Daily 06:00am to 10:00pm
Penang Sales Office
A1-04-07, Ground Floor
Kompleks Tun Abdul Razak (KOMTAR)
Penang Road, 10000 Georgetown
Penang

Tel: +604 2176 321 / 6323 / 6326
Fax : +604 2611 000

Operating Hours: Mon - Sat 9:00am to 6:00pm
Closed on Sundays and Public Holidays

Alor Setar (AOR)

Firefly Sales Counter
Sultan Abdul Halim Airport
06550 Alor Star, Kedah Darul Aman
Operating Hours: Daily 9:00am to 5:00pm

Kerteh (KTE)

Firefly Sales Counter
Kerteh Airport
24300 Kerteh, Terengganu
Operating Hours: Mon to Thu 06:00am to 07:00pm
Sat & Sun 06:00am to 06:00pm

Kota Bharu (KBR)

Firefly Sales Counter
Sultan Ismail Petra Airport
16100 Kota Bharu
Operating Hours: Daily 9:00am - 6:00pm

Kuala Terengganu (TGG)

Airport Ticket Office
Sultan Mahmud Shah Airport,
Kuala Terengganu
Operating Hours: 08:30am to 05:00pm (closed Fri & Sat)

Kuantan (KUA)

Firefly Sales Counter
Sultan Ahmad Shah Airport
25150 Kuantan

Operating Hours: Daily 09:00am to 05:00pm

Langkawi (LGK)

Airport Ticket Office
Langkawi International Airport
Padang Matsirat, Langkawi
Operating Hours: Daily 9:00am to 05:00pm

Indonesia

Medan (MES)

Airport Ticket Office
Polonia International Airport
Email: medan@fireflyz.com.my
City Ticketing Office
Jl. Brig. Jend Katamso No. 62D
North Sumatra-Indonesia
Tel : +62 6145 100 / 095
Fax : +62 6145 113 / 70

Pekanbaru (PKU)

Airport Ticket Office
Sultan Syarif Kassim II Airport
Email: pekanbaru@fireflyz.com.my

Banda Aceh (BTJ)

Airport Ticket Office
Sultan Iskandarmuda Airport
Email: aceh@fireflyz.com.my

Batam (BTH)

Airport Ticket Office
Hang Nadim International Airport
Email: batam@fireflyz.com.my

Singapore

Singapore (SIN)

City Ticket Office
#16-92 The Central
8 Eu Tong Sen Street
Singapore 059818
Tel : +65 6227 3833
Fax : +65 6227 3633
Email : singapore@fireflyz.com.my

Thailand

Phuket (HKT)

City Ticket Office
Floor 3, Room 302 Phuket International Airport,
Maikhao, Thalang, Phuket 83110 Thailand
Phone: +66 7635 1477
Fax: +66 7632 7312
Email: phuket@fireflyz.com.my

Koh Samui (USM)

City Ticket Office
7/25 Moo4,
Borphut, Koh Samui,
Surathani 84320 Thailand
Phone: +66 7760 1400
Fax: +66 7760 1014
Email: samui@fireflyz.com.my

Hat Yai (HDY)

Airport Ticketing Office
Hat Yai International Airport
Room 1342, 1st Floor
99 Moo 3, Tubol Khlong Lah
Khlong Hoy Khong District
Songkha 90115, Thailand.

Payment Methods

Payment Method Cash Credit Card Debit-Card Online Banking Direct Bank-in Pos Malaysia
Online No Yes Yes Yes No No
Call Centre No Yes Yes Yes Yes Yes
Sales Office Yes Yes Yes No No No

Online Banking / Direct Debit Downtime

Bank Internet Bank Downtime
Maybank2u 00:15 - 01:00
CIMB Clicks 23:45 - 00:45

Group Bookings

For bookings of ten (10) passengers or more, you can make use of our Group Bookings service. Just email us at groups@fireflyz.com.my with your itinerary details, number of passengers and telephone contact number. We will then send you a quotation.

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