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Contact Info

Home » Contact » Contact Info

Fireflyz

How to get in touch with us

Call Centre :

General Hotline:
+603 7845 4543

Within Singapore
+65 3158 8279

Operating Hours : Daily 8.00am - 9.00pm

For general inquiries:

Lot R-01, 3rd Floor, CITTA Mall,
No: 1, Jalan PJU 1A/48,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.

Have something to say?

Our passengers are our greatest care. So if you have any dissatisfaction concerning our products or services, please write in to customer_care@fireflyz.com.my.

Subang

Principal Office
Lot R-01, 3rd Floor, CITTA Mall,
No: 1, Jalan PJU 1A/48,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.
City Ticketing Office
Lot R-01, 3rd Floor, CITTA Mall,
No: 1, Jalan PJU 1A/48,
Ara Damansara,
47301 Petaling Jaya, Selangor, Malaysia.
Operating Hours: 8.30 am to 5.30 pm. Closed on Sundays.
Operation Centre
Terminal 3, Lapangan Terbang Sultan Abdul Aziz Shah
47200 Subang,
Selangor Darul Ehsan,
Malaysia
Airport Ticket Office
Ground Floor, Departure Hall,
Terminal 3, Sultan Abdul Aziz Shah Airport,
47200 Subang, Selangor
Tel: +603 7846 3622

Operating Hours: Daily; 5am to 10pm

Kuala Lumpur

City Ticket Office
KL Sentral Ticketing Office
Level 01, Departure Hall,
Kuala Lumpur City Air Terminal (KLCAT)
Kuala Lumpur Sentral Rail Station,
50470 Kuala Lumpur.

Operating Hour:
MON - FRI 0900 - 2000
Sat - 0900-1730
Sun – CLOSED

Penang

Operation Centre
Firefly Operations Centre
Mezzanine Floor
Penang International Airport
11900 Bayan Lepas
Penang
Malaysia
Airport Ticket Office
Departure Hall, Main Terminal

Penang International Airport

11900 Bayan Lepas, Penang
Tel: +604 630 6665

Operating Hours: Daily; 5.30am to 10.00pm
City Ticket Office
Penang Sales Office
A1-04-07, Ground Floor,
Kompleks Tun Abdul Razak (KOMTAR)
Penang Road, 10000 Georgetown,
Penang
Malaysia
Tel : +604 250 2000
Fax : +604 261 1000

Operating Hours: Mon - Fri : 9:00am – 6:00pm
Sat : 9:00am - 2:00pm
Closed on Sundays and Public Holidays

Kota Bharu

Airport Ticket Office
Sultan Ismail Petra Airport

16100 Kota Bharu

Tel: +609 774 1377

Operating Hours: Daily; 5.30am to 9.30pm

Kuala Terengganu

Airport Ticket Office
Sultan Mahmud Airport,

 21300 Kuala Terengganu

Tel: +609 667 5377

Operating Hours: Daily; 7:00am to 9:00pm

Kerteh

Airport Ticket Office
Kerteh Airport

24300 Kerteh, Terengganu

Tel: +609 826 1485

Operating Hours: Daily; 6.00am to 6.00pm

Kuantan

Airport Ticket Office
Sultan Haji Ahmad Shah Airport

25150 Kuantan

Tel: +609 538 2911

Operating Hours: Sat to Mon, Wed & Thur; 9.00am to 6.00pm

Johor Bahru

Airport Ticket Office
Ground Floor, Aero Mall,
Senai International Airport, 81250, Johor Bahru,
Johor Darul Ta'zim, Malaysia.
Tel: +607 598 7488

Operating hours: Daily; 6.00am - 10.00pm
City Ticket Office
Johor Sales Office
Mezzanine Floor
Persada Johor International Convention Centre
Jalan Abdullah Ibrahim
80000 Johor Bahru
Tel : +607 221 5177
Fax : +607 221 5199

Operating Hour:
Mon - Fri; 08.30am - 5:30pm
Sat; 08:30 - 13:30
Closed on Sunday and Public Holidays

Alor Setar

Airport Ticket Office
Main Terminal

Sultan Abdul Halim Airport

06550 Alor Setar

Tel: +604 714 3911

Operating Hours: Daily; 7.00am to 8.00pm

Langkawi

Airport Ticket Office
Langkawi International Airport,

07100 Padang Matsirat, Langkawi

Tel: +604 955 9622

Operating Hours: Daily; 9:00am to 08:00pm

Ipoh

Airport Ticket Office
Sultan Azlan Shah Airport,
30350 Ipoh, Perak Darul Ridzwan

Operating Hours: Daily; 9.00am to 5.00pm

Koh Samui

City Ticket Office
7/25 Moo4,
Borphut, Koh Samui,
Surathani 84320 Thailand
Phone: +66 77 601 400
Fax: +66 77 601 014
Email: samui@fireflyz.com.my

Phuket

City Ticket Office
Floor 3, Room 302 Phuket International Airport,
Maikhao, Thalang, Phuket 83110 Thailand
Phone: +66 76 351 477
Fax: +66 76 327 312
Email: phuket@fireflyz.com.my

Medan

Airport Ticket Office
Kuala Namu International Airport
Deli Serdang, Sumatera Utara
Tel: +6261-8888-0580
Email: medan@fireflyz.com.my

Operating Hours: Daily; 8.00am to 5.00pm
City Ticket Office
Ruko Royal Residence
JL. Palang Merah no 17 Medan
Post code 20112
Sumatera Utara - Medan
Indonesia
Tel : +62 811 6172 200

Operating Hours:
8.30am to 5.30pm (Mon-Fri)
8.30am to 1.30pm (Sat)
Closed (Sun & Public Holidays)

Banda Aceh

Airport Ticket Office
International Departure Hall

Sultan Iskandar Muda Airport

Email: aceh@fireflyz.com.my

Operating Hours: Daily; 8.30am to 5.00pm

Batam

Airport Ticket Office
No 2, Terminal Building

Hang Nadim International Airport

Email: batam@fireflyz.com.my

Operating Hours: Daily; 8.30am to 5.30pm

Singapore

Airport Ticket Office
Departure Hall Row 9,
Changi Airport Terminal 2
Tel : +65 3158 8279

Operating Hours: Daily; 7.00am to 9.30pm