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Walk In Interview - Ground Operation Officer (based at SZB)

Date: 2 December 2015 (Wednesday)
Time: 9.00 am until 3.00 pm
Registration time: 8.30 am until 12.00 pm
Venue: FlyFirefly Office
Lot M1, Mezzanine Floor,
Sultan Abdul Aziz Shah Airport,
47200 Subang, Selangor Darul Ehsan

Key Accountabilities

  • Respond to customer enquiries on product, reservations and ticketing matters
  • Deliver professional check-in service at the airport
  • Meet, greet, and assist passengers at boarding gates, on departure and arrival.
  • To announce the flight details and keep passengers informed
  • To monitor and ensure smooth baggage movement
  • To handle and restore unclaimed checked and unchecked baggage
  • To adhere to the company policies and Standard Operating Procedures.


  • Minimum SPM or equivalent
  • Age between 18 to 35 years old
  • Experience in airline industry baggage handling is an added advantage
  • Good communication skills, pleasant personality, customer oriented and hospitable
  • Fluent in English & Bahasa Malaysia both written and verbal
  • Able to work on shifts, weekends and public holidays
  • Possess own transport

Kindly bring along the below items:

  • Latest resume
  • Original and photocopy of your certificates (SPM is compulsory)
  • Copy of your IC
  • Passport size photo

*Uniform will be provided (knee length skirt for female and shirt for male)

Officer, Quality Assurance for Flight Operations Department


  • To perform all administrative matters of the Flight Operations Quality Assurance department.
  • To be responsible on the collection, process and management of all Flight Operations Quality Assurance Flight Data Monitoring.
  • To be the secretary for all meetings pertaining to Flight Operations Quality Assurance.
  • To ensure safety of any availability of all Flight Operations Quality Assurance documentation and findings.
  • To perform and accompany audits as per delegated by Department of Civil Aviation, Flight Operations Quality Assurance Manager and Head of Flight Operations.
  • To perform duties delegated in the absence of Flight Operations Quality Assurance Executive and Flight Operations Quality Assurance Manager.


  • Possess at least a Diploma or equivalent.
  • Good knowledge on the regulatory aspect of aviation.
  • Good working knowledge in Microsoft Office.
  • Good command of English is required.
  • Good organizational skills and able to work on own initiative.
  • Experience in Quality Assurance / Audit / Flight Operations is an added advantage.
  • Must be willing to travel whenever required.

Interested employees are required to e-mail their latest resume together with relevant academic and training certificates to on or before November 30, 2015. Please note that only shortlisted candidates will be notified for interview.

Systems Analyst


  • Administer and configure reservation system parameters.
  • Support daily system operation and resolve system related issues by analyzing logs and flow.
  • Writing custom queries to extract data including stored procedures. Perform analysis on the extracted data based on business requirements.
  • Work with cross functional teams to understand data requirements.
  • Work with users/developers to scope and test enhancements to the reservation system.
  • Process weekly and monthly reports to the management and create ad-hoc data reports.
  • Automate data load and data analysis programs with a goal of improving efficiencies.
  • Identify data sources and able to constructs data decomposition diagrams and data flow to brief vendor on business requirements.
  • Support ad-hoc and functional test on reservation system related projects.
  • Perform use case analysis and UI design.
  • Jointly perform system analysis and design with vendors.
  • Plan and implement code deployment.
  • Perform UAT.


  • Degree in computer science/Information Technology or equivalent.
  • At least 3 years writing SQL, C#, Microsoft .NET framework, java, javascript and web services experience with excellent programming skills.
  • Strong understanding of UML, RDMS design and Object Oriented Design.
  • Own a valid passport.


  • Exposure to airline system migration project.
  • Discounted airline tickets.
  • Opportunity to attend international airlines conference.
  • Please direct all the application/ resumes to

Associate, Sales (based in Penang)

The SALES ASSOCIATE assists the Vice President Sales, Penang Hub in every aspect of sales activities assign by role description

Key Accountabilities

  • Sales Area Coverage by Market Segment
    1. Corporate and Organization – To secure Corporate and Organization account targeting business duty travel movement and frequent flyer traffic
    2. Relations with MNC, State Government and Government Agencies, Tourism Malaysia, State Tourism and NGOs.
  • Management Information
    1. To formulate and implement sales activities and plan
    2. To ensure that commercial targets for assigned routes are met and exceed
    3. Knowledge on current local market situation and competitor’s trend
    4. Reporting:
      1. Weekly Sales Report
      2. Weekly Sales Action Plan Report – Sales
  • Sales Support
    1. Cooperate with various departments such as Distributions, Revenue Management and Marketing & Communication team for company projects, assignments, sales & marketing activities
    2. Involve in travel trades, fairs and exhibitions


  • Education: Minimum Bachelor Degrees in any fields or any related fields
  • 2 – 3 year (s) of working experience in the relevant corporate field
  • System Skills: Computer Literate especially in Microsoft Office Application
  • Qualities: Excellent interpersonal communication skills (Local dialects and English), quick action, fast leaner and team player but able to work independently
  • Able to work in a high pressure and within the performance based evaluation environment
  • Possess a valid driving licence and own transport, must be able to travel extensively


Captain (ATR Rated)

  • Must hold a valid Malaysian ATPL license (inclusive of a valid medical certificate)
  • Must have at least 3,500 flying hours with 1,000 PIC hours
  • Experience in commercial airline is an added advantage

Interested candidates are required to send in a cover letter along with curriculum vitae, copies of relevant certificates and MYKad, and a recent passport-size photograph to or

Human Resources Department
FlyFirefly Sdn Bhd (346606-K) formerly known as MAS Sdn Bhd
3rd Floor, Admin Building 1, MAS Complex A
Sultan Abdul Aziz Shah Airport
47200 Subang