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OPERATIONS

Ground Operations Officer Walk-in Interview (Based in Subang) New

Date: 27 November 2014 (Thursday)
Time: 9.30 am until 3.00 pm
Registration time: 8.30 am until 11.00 am
Venue: Firefly Office, Skypark Airport

Key Accountabilities:

  • Respond to customer enquiries on product, reservations and ticketing matters
  • Deliver professional check-in service at the airport
  • Meet, greet, and assist passengers at boarding gates, on departure and arrival.
  • To announce the flight details and keep passengers informed
  • To monitor and ensure smooth baggage movement
  • To handle and restore unclaimed checked and unchecked baggage
  • To adhere to the company policies and Standard Operating Procedures.

Requirements:

  • Minimum SPM or equivalent
  • Age between 18 to 35 years old
  • Experience in airline industry baggage handling is an added advantage
  • Good communication skills, pleasant personality, customer oriented and hospitable
  • Fluent in English & Bahasa Malaysia both written and verbal
  • Able to work on shifts, weekends and public holidays
  • Possess own transport

Officer, Security (Based in Penang) New

Protection of Aircraft on ground to prevent act of sabotage, hijack and theft of aircraft items and passenger properties.

Responsibilities

  • To ensure only authorised person in the vicinity of parked aircraft.
  • To conduct body frisking on all ground staff servicing the flight.
  • To guard aircraft on long lay over and on night stop.
  • To conduct search on all originating flights and cabin checks on transit flights.
  • To maintain sterility of searched aircraft until flight depart.
  • To oversee loading/offloading activities at aircraft hold.
  • To ensure all baggage loaded into aircraft hold are security cleared i.e. Security Checked sticker affixed.
  • To oversee the general securities of Baggage make up Area.
  • To ensure baggage and mails accepted at Baggage makeup area are security cleared with Security Checked sticker affixed and are reconciled.
  • To ensure all personnel working at aircraft are equipped with PPE and comply with airside Safety Rules and Regulations.

Requirements

  • Minimum SPM or equivalent
  • Age between 18 to 35 years old
  • Experience in airline industry is an added advantage
  • Good communication skills, pleasant personality, customer oriented and hospitable
  • Able to work on shifts, weekends and public holidays
  • Possess own transport

Airport Station Manager New

Airport Station Manager is responsible for the smooth and safe operations of Firefly Airlines at Subang Airport in accordance with operations procedures laid down by Firefly and various regulatory agencies.

Key Accountabilities:

  • Manage all aspects of airline station management
  • Demonstrate leadership by possessing a positive attitude
  • Maintain and foster positive business relationships with local airport authority and agencies.
  • Responsive communication with all departments and management
  • Assure and promote staff development
  • Manage station staffing level and budgeting
  • Ensure all employees meet initial and recurrent training requirements
  • Conduct staff performance reviews and station performance planning
  • Additional duties assigned as and when required

Requirements:

  • Previous supervisory or management experience, preferably in the aviation industry.
  • Experience in managing and motivating a large team.
  • Experience in working with airport and regulatory agencies
  • Ability to enforce policy and procedure
  • Able and willing to work non-standard hours
  • Excellent communication and customer service skills required
  • Ability to interact effectively with others
  • Ability to work independently and adapt to changing work priorities
  • Must be proficient in Microsoft Word, Office and Excel
  • Possess a genuine desire to serve internal and external customers, build relationships and work collaboratively
  • Able to multi-task in a challenging environment required
  • Strong oral/written communication skills required (English/ Bahasa Malaysia).

Manager, Ground Operations Quality Assurance New

Manager, Ground Operations Quality Assurance shall be responsible for matters related to Ground and Cargo Operations quality assurance and to establish, administer, manage and implement Quality Management System within the Ground and Cargo Operations department.

Key Accountabilities:

  • Ensure Ground and Cargo Operations, safety, security, training, policy and implementation meets the Regulatory and Company Operations Quality System and ensuring corrective action by the relevant departments.
  • Record and analyse any deviations from Regulatory and Company Operations Quality System and ensuring corrective action by the relevant departments.
  • Evaluate the safety records of the company in order to avoid the development of undesirable trends.
  • Monitor that the conditions and restrictions of the AOC are complied with.
  • Facilitate external Quality/Regulatory Audits conducted on Ground and Cargo Operations Department.
  • Ensure continuous development of the Company Quality System in relation to best industry practices.
  • Monitor and examine new aviation rules and regulations by Civil Aviation Authorities and make necessary recommendations to Ground and Cargo Operations Department.
  • Act as Ground Operations Risk and Policy Manager in liaison with Risk Policy and advisory services.
  • Maintain the Quality Assurance database for Ground and Cargo Operations Department.

Requirements:

  • Knowledgeable in airline ground operations, minimum 2 year experience in ground handling operations
  • Familiar with auditing and risk assessment procedures
  • Have critical and analytical behavioural mind set
  • Good communication, fluent in English & Bahasa Malaysia, both written and verbal
  • Able to interact well with people
  • Able to work independently with minimum supervision

Aircraft Maintenance Engineer

Maintain the serviceability of aircraft operating into/out of SZB and all line stations in accordance with FIREFLY, DCA and other regulatory requirements and ensure smooth daily line operations and coordination of maintenance operational activities with MAS EMD and flight operations with OCFY.

Key Accountabilities:

  • Be familiar, understand and update on company and department objectives, policies, procedures and instructions.
  • Carrying out the operating policies, procedures and instructions as issued from time to time.
  • Carrying out and certify transit handling, night stop, inspection, servicing, maintenance repair and rectification of FIREFLY aircraft.
  • Brief Duty Engineer Line Maintenance on the defect status on the aircraft and feedback to duty engineer on the progress of maintenance work on the aircraft.
  • Identify and pre load spares in advance of aircraft arrival and kept informed of the aircraft incoming defect.
  • Brief/debrief flight crew on aircraft defect.
  • Ensure apron is clean and kept clear of FOD and ground equipment before arrival and pre-departure of aircraft.
  • Raise delay report, accident and occurrence report when necessary.
  • Undertake supervision of staff assigned to the aircraft and ensure Technicians and Junior Technicians as assigned are sufficiently equipped with tools and staff are briefed on the work to be done on the aircraft.
  • Perform the duty of travelling engineer when so advised as well as travel to other station for station relief duty and/or to assist in rescuing disabled grounded aircraft.
  • Carry out any other tasks as directed by the superior.

Requirements:

  • Possess valid AMEL licence preferably with ATR72 rated.
  • Operational experience in a line maintenance environment will be an added advantage.
  • Self-motivated and results oriented with a focus on safety and quality
  • Principles and practices of supervision, training and personnel management.
  • Strong interpersonal skills to develop good working relationships at various levels and to resolve any issue arises.
  • Strong interpersonal skills to develop good working relationships at various levels and to resolve any issue arises.

FLIGHT OPERATIONS

Flight Operations - Inflight Services Officer (based in Subang and Penang) New

Inflight Services Officer shall be responsible for:

Key Accountabilities:

  • Responsible to preset catering/ Service equipment’s in Inflight warehouse
  • Responsible to carry put loading/ offloading of service equipment’s from aircraft
  • Responsible to attend to aircraft during opening/ transit/ night stop
  • Preparing and uplifting of Merchandise items onto aircraft.
  • Cleaning of In Flight Services equipment.
  • Monitoring the quality control of F&B according to Food Safety rules and specifications.
  • Prepare in-flight items to uplift onto aircraft
  • Operate and drive the hi-lift machine to load items onto aircraft
  • Responsible for maintaining cleanliness of the hi-lift machine
  • Co-ordinate flight movement with Flight Operations Department
  • Perform store keeping and data-entry duties

Requirements:

  • Minimum SPM or equivalent
  • Age: below 30 years old
  • Minimum 1 year working experience in Inflight Services. Work experience in airline industry is a plus
  • Candidate with experience in the food and hospitality industry are encouraged to apply
  • Physically strong and healthy
  • Possess valid driving license and able to drive
  • Good interpersonal and communications skills
  • Able to work on weekends, Public Holidays and shifts

Interested employees are required to e-mail their latest curriculum vitae/resumes to noorliana.roslan@malaysiaairlines.com on or before November 26, 2014. Please note that only shortlisted candidates will be notified for interview.

Captain (ATR Rated)

  • Must hold a valid Malaysian ATPL license (inclusive of a valid medical certificate)
  • Must have at least 3,500 flying hours with 1,000 PIC hours
  • Experience in commercial airline is an added advantage

Interested candidates are required to send in a cover letter along with curriculum vitae, copies of relevant certificates and MYKad, and a recent passport-size photograph to
careers@fireflyz.com.my or

Human Resources Department
FlyFirefly Sdn Bhd (346606-K) formerly known as MAS Sdn Bhd
3rd Floor, Admin Building 1, MAS Complex A
Sultan Abdul Aziz Shah Airport
47200 Subang