- Dear Firefly customers. We currently face a technical difficulty with one of our aircraft. As such, we deeply regret the current temporary inconveniences that we have caused you in our effort to resolve the current challenges. As always, your safety is our prime concern and we will endeavor at all times to ensure this.
We appreciate your understanding in receiving the notices via phone calls, sms and emails for flight cancellations and retimings.
Thank you for your support and patronage of Firefly and again we apologize and deeply regret the difficulties at the moment.